Returns & Exchanges

At Ferrum Tools, we stand by the craftsmanship of our industrial-inspired apparel and accessories. If your order doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags remain attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.